We believe you will feel more
comfortable and respected
if things are clear so you are not surprised by what
Appointments, Fees, and
- Appointments are 45 to 50
- Our fee is $125 per
appointment. Please plan to pay at the time of service.
- If you want your insurance to
help you pay for your visits, please use the
Insurance Worksheet on the Forms page to contact
them and obtain all the required information. If you
have any problem with this process or need assistance,
please work with our office staff in advance of your
scheduled appointment. Please note that insurance
carriers will not help you pay for missed appointments.
- Insurance carriers will not
help you pay for missed appointments.
- If insurance is not involved,
we will be happy to make adjustments for those who are
less able to pay. If the adjustment we suggest does not
reasonably reflect your ability to pay due to family
size or special circumstances, or if someone else will
help you pay, please discuss this with the Office
Manager, your therapist or the Executive Director.
- When you make an appointment,
you are contracting for the time and you are financially
responsible for paying the fee. Because the appointment
time is reserved for you and no one else, you will be
charged your full fee if you do not show up and do not
call to cancel or reschedule. If you must change the
appointment, please call at least 24 hours in advance
and you will not be charged. If you give less than 24
hours notice, you will be charged half of your fee. If
you fail to call at all, you will be charged your full
- If you give 24 hours notice,
you will not be charged.
- If you give less than 24 hours
notice, you will be charged half of your fee.
- If you fail to call at all,
you will be charged your full fee.
- If a pattern of cancellations
or no-shows develops, we may ask you to pay for your
next session before we will schedule it.
After-hours phone calls
The center has voice mail for routine
and administrative contact outside of regular office hours,
but we are not an emergency service center.
If you are calling in an emergency situation and your
therapist is not immediately available, please
call 911 or
call Halifax Medical Center at
go to Halifax Medical Center at
303 N. Clyde Morris Blvd.
Appointments at our satellite locations are managed through
the main office. Help us avoid confusion and specify each
time that you want your appointment there.
You have a right to confidentiality. What you and your
therapist talk about will be held in the strictest
confidence allowed by Florida law. There are a few
situations where laws require or courts can force us to
reveal some information, usually in order to protect someone
in danger, like a child, an elderly person or yourself.
Insurance companies may require release of some information
or they will not help pay for your counseling.
Consultation and Supervision
We have an ongoing commitment to clinical excellence. In
most situations, your therapist utilizes consultation and
supervision with other professionals to ensure you receive
the best treatment possible. This is part of our commitment
to continuing professional growth and development, for
quality assurance, mutual accountability and lifelong
training. Occasionally, your therapist may use audio taping
or recommend consultation with your family doctor or other
specialist; for these we will request your written
Payments, Insurance and Billing
Please plan to pay your full fee at the time of service,
unless you make other arrangements with your therapist or
the Office Manager.
If you want your insurance to help you pay, please use the
Worksheet to contact them in advance and obtain all
information requested. FYI, Insurance carriers will not help
you pay for missed appointments.
If we have an established working relationship with your
insurance company, we will accept the established co-pay
amount at the time of service. If we have not yet had
experience receiving payments from your insurance company,
we ask that you continue to pay the full fee for each
session at the time of service until insurance payments
begin to be received.
If insurance payments result in a credit on your account, we
will be happy to refund the balance or adjust your
co-payment to reflect your account status.